Bewitching Greece with All Inclusive beach stay
The best part of the tour was the communication with Rose, Wendy, Sam and Alberto. The promptness, clarity and helpfulness in their communication was impressive. Their role in organising transport etc was commendable. Many good wishes for their good work! My suggestions for some other aspects: 1. If a person opts for a group tour, at least inform them in advance that it will be not be a group tour if it so happens, rather than leaving it to them to discover when they find themselves alone on reaching the destination. 2. Select your hotels carefully keeping in mind that your customers are paying you money to have an enjoyable tour experience that a tourist looks for. If you give a hotel which is located at a completely secluded place and does not offer even the basic facilities, it spoils a tourist's experience to a large extent. 3. Prepare a standard guiding document for your various tours, like many good tour companies do. This type of document includes helpful suggestions on what to expect, what to pack, what kind of weather, what precautions to take, currency suggestions, location and shopping scenarios etc. If you have a ready and comprehensive document like this, you can share it with all your customers for a particular tour well in time. This will avoid their having to ask many questions individually. Good luck. Madhavi